Why contact tracing is vital to fighting coronavirus

To contain the spread of coronavirus, contract tracing is key. But doing it effectively will take an army of people. They need to be hired and trained – and the U.S. is behind. Estimates have put the number of tracers needed at 100,000 to 300,000, all depending on the severity of outbreaks. It's a job that requires good phone skills and an interpersonal touch, drawing sensitive information out of people. Having details on who infected people have interacted with helps slow the spread of the coronavirus and gives medical authorities important information on how to focus their resources. Go inside a local government's contact tracing call center to see how these calls are done - and what every person needs to know if they get a call. Read more: SPECIAL OFFER: To thank you for your support, here’s a deal on a Washington Post digital subscription: $29 for one year

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