Dana Chisnell - Rethinking User Research and Usability Testing for the Social Web

Dana Chisnell presents “Rethinking User Research and Usability Testing for the Social Web” at ConveyUX 2013 in Seattle

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While the Web has evolved from flat documents to being fluidly ambient, we're using user research methods from 1994. In this session, Dana presents 5 major issues confronting UXers working in the social web, challenges you to creative solutions, and shares experiences from pioneering researchers.

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ABOUT BLINK
Blink is a UX research and design firm that works with great companies to create meaningful digital products, brands, and experiences. With studios in Austin, Boston, San Diego and Seattle, Blink brings two decades of experience using our evidence-driven design process to projects for clients such as Microsoft, Amazon, Starbucks, and NASA.

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